Security & Privacy

Data Protection

Encryption in Transit and at Rest

All data transmitted to and from SmartSqr.io is encrypted using industry-standard SSL/TLS protocols. Your data is also encrypted when stored on our servers, ensuring protection even in the unlikely event of unauthorized access.

Secure Data Centers

Our infrastructure is hosted in world-class data centers that maintain:

• 24/7 physical security monitoring
• Biometric access controls
• Redundant power and network systems
• Regular security audits and compliance checks

Access Controls

User Authentication

We require strong passwords and support two-factor authentication (2FA) for enhanced account security. All login attempts are monitored for suspicious activity.

Role-Based Permissions

Team accounts include granular permission controls, ensuring team members only have access to the data and features they need for their role.

Privacy Protection

Data Minimization

We only collect and store data that is necessary for providing our service. Personal information is processed in accordance with our Privacy Policy and applicable data protection laws.

Contact Data Security

Your contact lists are:

• Encrypted and isolated by account
• Never shared with third parties
• Automatically deleted when you request it
• Protected by strict access controls

Compliance Standards

GDPR Compliance

We are fully compliant with the General Data Protection Regulation (GDPR), ensuring European users' data is handled with the highest standards of protection and transparency.

Regular Security Audits

Our security practices are regularly reviewed and tested through:

• Third-party security assessments
• Penetration testing
• Code security reviews
• Infrastructure vulnerability scans

Incident Response

24/7 Monitoring

Our systems are monitored around the clock for security threats, performance issues, and unusual activity. Automated alerts ensure rapid response to any potential security incidents.

Incident Communication

In the unlikely event of a security incident affecting user data, we commit to:

• Immediate investigation and containment
• Transparent communication within 72 hours
• Clear explanation of impact and remediation steps
• Follow-up reports on resolution and prevention measures

Your Responsibilities

Account Security

While we provide robust security infrastructure, account security is a shared responsibility:

• Use strong, unique passwords for your SmartSqr.io account
• Enable two-factor authentication when available
• Log out of shared or public computers
• Report suspicious activity immediately
• Keep your contact information current for security notifications

Data Backup and Recovery

Automated Backups

Your designs and data are automatically backed up multiple times daily to geographically distributed data centers, ensuring availability and protection against data loss.

Data Portability

You maintain full control over your data and can export your designs, contact lists, and analytics data at any time through our export tools.

Security Features by Plan

Reporting Security Issues

If you discover a potential security vulnerability, please report it responsibly:

• Security Email: security@smartsqr.io
• Response Time: Within 24 hours
• Investigation: Thorough review and testing
• Resolution: Coordinated disclosure process

Third-Party Integrations

When SmartSqr.io integrates with third-party services, we:

• Conduct security reviews of all integrations
• Use secure API connections
• Limit data sharing to what's necessary
• Monitor third-party security practices

Last updated: January 1, 2025
For questions about our security practices, contact us at security@smartsqr.io